Effective Date: May 1, 2025

Welcome to Matthew Hartz Music. By accessing or using our website, creating an account, or subscribing to any membership plan, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our site.

1. Accounts & Eligibility

To use our services, you must:

• Be at least 18 years old or have the consent of a parent or legal guardian.

• Provide accurate and complete information during registration.

• Keep your login credentials secure and not share your account with others.

We reserve the right to suspend or terminate any account for violations of these terms.

2. Membership Plans

Matthew Hartz Music offers multiple membership tiers:

• Free Access – Limited access to lesson previews and tune library samples.

• On-Demand Access – Full access to lesson videos, play-along tracks, and chord charts.

• Hartz Mentorship – Includes On-Demand access plus one-on-one coaching with Matthew Hartz.

Memberships are billed according to the plan selected. Auto-renewal applies unless canceled prior to the renewal date. See Section 5 for refund and cancellation policies.

3. Lesson Content & Usage

All video lessons, PDFs, backing tracks, and other materials are the exclusive property of Matthew Hartz Music.
By subscribing, you receive a limited, non-transferable, non-commercial license to access and use the materials for personal learning only.

You may not:

• Download or redistribute lesson videos.

• Share login credentials or distribute content to non-members.

• Use materials for teaching or commercial purposes without written permission.

4. Live Classes/Workshops (Coming Soon)

We will soon offer live virtual classes/workshops for subscribers. When available, schedules, participation guidelines, and recording access will be shared. Matthew Hartz Music reserves the right to modify or cancel live sessions as needed.

5. Payments, Renewals & Cancellations

• All payments are processed securely through third-party providers.

• Subscriptions auto-renew unless canceled before the renewal date.

• You may cancel at any time from your account dashboard.

• Refund Policy: We do not offer refunds except in cases of technical error or billing issues, which must be reported within 7 days of the transaction.

6. Technical Requirements

Some features (like slowing down or looping video lessons) require:

• A desktop or laptop computer (not supported on mobile/tablet).

• Google Chrome browser.

• Installation of the free Transpose Chrome plugin.

Instructions for setup are provided on the Loop/Slow Down Video page.

7. Conduct & Restrictions

You agree not to:

• Share or resell your membership.

• Post offensive, abusive, or misleading content.

• Attempt to bypass site restrictions or access unauthorized content.

We reserve the right to suspend or delete accounts that violate these rules.

8. Intellectual Property

All trademarks, logos, and lesson content are owned by Matthew Hartz Music or its licensors. Nothing in these terms grants you ownership of any intellectual property found on the site.

9. Disclaimer

All materials are provided “as is” for educational purposes. We make no guarantees regarding your personal improvement or progress. Site availability may vary due to updates, technical issues, or maintenance.

10. Limitation of Liability

Matthew Hartz Music is not liable for:

• Loss of access due to user error or technical issues.

• Any indirect, incidental, or consequential damages.

• Plugin or browser compatibility issues from third-party tools.

11. Privacy

Please refer to our Privacy Policy for information on how we collect, use, and store your personal data.

12. Modifications to Terms

We may update these Terms at any time. Users will be notified of significant changes via email or site notice. Continued use of the site constitutes acceptance of updated terms.

13. Governing Law

These Terms are governed by the laws of the State of Idaho, USA.

14. Contact Us

Questions? Reach out to us at info@matthewhartzmusic.com.