Effective Date: May 1, 2025

Your privacy matters to us. This Privacy Policy outlines how Matthew Hartz Music (“we,” “our,” or “us”) collects, uses, and protects your information when you use our website or become a member.

1. What We Collect

When you use our website or sign up for a membership, we may collect the following information:

• Personal Information: Name, email address, username, and billing details.

• Account Data: Membership plan, registration date, login history, and lesson usage.

• Payment Information: Collected and processed securely via third-party payment processors (we do not store full credit card data).

• Technical Data: Browser type, device, IP address, and usage patterns through analytics tools.

2. How We Use Your Information

We use your information to:

• Provide access to membership content and account features.

• Process payments and renewals.

• Send transactional emails and important updates.

• Notify you about new lessons, features, or service-related announcements.

• Improve website performance and user experience.

You can opt out of promotional emails at any time using the unsubscribe link included in each message.

3. Cookies & Tracking

We use cookies and similar technologies to:

• Remember your login session.

• Analyze traffic and user behavior on our site.

• Improve content delivery and site performance.

You can manage cookie preferences through your browser settings.

4. Third-Party Tools

We use trusted third-party services for:

• Payment processing (e.g., Stripe, PayPal).

• Email communications (e.g., Mailchimp).

• Analytics (e.g., Google Analytics).

• Video playback and learning tools.

Each of these providers has its own privacy policy. We do not sell or share your personal data with unaffiliated third parties for marketing.

5. How We Protect Your Data

We take security seriously and use:

• SSL encryption for data transmission.

• Secure servers and plugins to protect user data.

• Access controls to limit who can view and manage your information.

However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access and review your personal information.

• Request corrections or deletions of your data.

• Cancel your account at any time.

• Request that we stop sending you non-essential emails.

To make any of these requests, contact us at info@matthewhartzmusic.com.

7. Children’s Privacy

This website is not intended for children under 13. We do not knowingly collect personal information from anyone under that age without verified parental consent.

8. Data Retention

We retain your information:

• As long as your membership is active.

• For a reasonable period afterward, to comply with legal or tax obligations.

9. Changes to This Policy

We may update this policy as needed to reflect changes in technology, regulations, or our services. Significant changes will be communicated via email or posted notice.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, reach out to us at:
info@matthewhartzmusic.com